All your Questions answered in one place
Q. How long will it take to receive a reply?
A case manager will typically be in touch with you within 1 business day.
Q. Which address should be used for business correspondence?
All business mail should be directed to the Baton Rouge location at 721 Government Street, Suite 200, Baton Rouge, LA 70802.
Q.What is mediation?
Mediation is a voluntary procedure in which a mediator facilitates communication between the parties concerning a matter in dispute and explores possible solutions to promote reconciliation, understanding, and settlement. Communications made during the mediation process are confidential. See LSA-R.S. § 9:4112 for more detailed information regarding confidentiality.
Q.How does the mediation process start?
Once the attorneys agree to proceed with mediation, they can contact a case manager to inquire about specific dates and/or mediators’ availability. The SCHEDULE A MEDIATION request form may also be used to submit an online request.
Q.What is the difference between mediation and arbitration?
Mediation is a voluntary process where the parties involved often mutually agree to resolve their dispute. Arbitration is typically required by a contractual provision (non-voluntary), and the arbitrator’s decision is binding on the parties.
Q.How do I commence an arbitration?
To commence an arbitration, the following forms need to be completed by the attorney requesting arbitration: Arbitration-Request to Commence and Arbitration-Conflicts Checklist. For additional information, please view the Arbitrations page.
Q.What are the office hours?
Our offices are open Monday through Thursday from 8:30 AM to 5 PM, and from 8:30 AM to 4:30 PM on Fridays.